What is a ‘made-to-order’ item?

Some of our 9-karat solid gold jewellery can be upgraded to 18-karat solid gold for a little extra luxury, or vice versa. 

When a product is labelled as made-to-order, it is either sold out or we do not hold it in our inventory. 

Our master jewellers will create the item especially for you when you backorder something. 

All made-to-order pieces ship within 15 business days to give our jewellers sufficient time to complete your order.


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