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SHIPPING FEES & DELIVERY TIMELINE

Due to the high volume of shipments, please be sure to keep an eye on your tracking number to follow your parcel’s journey. Estimated Dispatch Date Please note that if...

WHERE DO YOU SHIP TO?

We ship all our order from Hong Kong to the following countries. Please note, we are unable to ship to P.O. box addresses. North America Canada, Puerto Rico, United States...

WHAT IS YOUR RETURN AND REFUND POLICY?

We want our customers to shine in our jewellery with complete confidence. If, for any reason, you’re not completely satisfied with your purchase, we’ll be happy to offer a refund...

CAN I EXCHANGE MY ORDER?

We accept exchanges for in-stock and made-to-order items within 30 days. Please create a new ticket at nyrelle.freshdesk.com regarding any exchange enquiries. Items eligible for exchange must be sent to...

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